Full Year 2021 Westpac Banking Corp Earnings Call Transcript
Good morning, everyone, and welcome to Westpac's 2021 full year results.
My name is Andrew Bowden, and I'm head of Westpac's investor relations.
I'd like to acknowledge the traditional owners of the custodians of the land on which we meet, the Gadigal people of the Eora nation; and pay my respects to elders past, present and emerging.
Presenting today is our CEO, Peter King; and our CFO, Michael Rowland. Without further ado, I will hand over to Peter.
Thank you.
Well, good morning and thanks for joining us.
2021 was an important year for Westpac. We are delivering on our refreshed strategy, changing the way we operate; and we've restored momentum in key businesses. It's been a complex year with COVID impacting the economy, our customers and how we work. While operational performance has improved, our financials are not yet where we want them to be. Cash earnings rose strongly, as
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