Q4 2020 Telenor ASA Earnings Call Transcript
Good morning to everyone, and welcome to our Q4 presentation. Before I go into the Q4 numbers, I would like to take one step back and reflect a little bit about the whole year, 2020.
When COVID hit us back in March, April, the situation was very uncertain. But due to the modernization efforts that we have done over the last several years, we were well prepared to meet uncertainties, and we saw how our way of work and our operational model could be used to handle the top line challenges and still stay focused on free cash flow generation.
We also started last year with a Capital Markets Day where we will laid out our strategy for the coming 3 years. We talked about the three pillars: growth, modernization and responsible business. And despite the pandemic, we decided to move on with implementation of the strategic efforts. And we even saw an opportunity to accelerate some of these areas. We saw an opportunity to accelerate the digitalization of customer journeys, to modernize our organization even faster, but also to move towards our zero
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