Q4 2019 Organizacion Soriana SAB de CV Earnings Call Transcript
(foreign language)
[Interpreted] Hello, good morning, everybody. I am glad to have you here on this telephone conference, where the company -- with me is Rodrigo Benet, Finance Director. We -- we're going to summarize the fourth quarter of 2019 and the yearly amounts and then talk about the objectives that we've had for 2020.
As you know, during 2019, we still have the effects of the operational and the integration for origin and our activities of Comercial Mexicana. We worked very hard to recover our customers from the first quarter until the promotions that we have currently with the idea of not losing the ability to demonstrate that our provision problems for -- are thing of the past. We increased our sales, 4.10% against the year before -- during these campaigns. Nonetheless, our recovery of the customer has been slow. We are very influenced for -- by the results of the stores of (inaudible) Mexicana, which have demonstrated a gradual improvement and constant -- and gradual improvement. Previously, we had to take important decisions at the level of
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