Alight, Inc. (NYSE: ALIT), a leading cloud-based human capital technology and services provider, today announced the results of Forrester’s Total Economic Impact™ study, Forrester’s methodology for measuring the comprehensive impact of a company’s investments, technologies, projects and initiatives. Commissioned by Alight and conducted by Forrester Consulting, the study evaluated the return on investment (ROI) for one of Alight's clients, highlighting the potential ROI that clients could achieve by using Alight Worklife to manage employee benefits.
To better understand the benefits, costs and risks associated with this investment, Forrester interviewed the representative of an organization who has experience using Alight Worklife to project a three-year financial analysis. During its analysis, Forrester found that the company experienced immediate benefits in terms of business growth and profitability, including a 112% return on investment (ROI) and annual health cost savings of $2 million.
“Forrester’s TEI study demonstrates for us how our integrated benefits solutions are reshaping the benefits landscape, driving significant improvements in both financial outcomes and employee experiences for our clients,” said Greg Goff, President at Alight. “The Alight Worklife platform, powered by purpose-built AI, is trained on comprehensive U.S. benefits data and supported by a team of benefits experts. This delivers a true benefits advantage as the platform seamlessly integrates with Alight’s health, wealth, wellbeing, navigation and absence administration solutions, as well as over 600 benefits ecosystem programs and tools.”
The interview participant for this study, an executive director of benefits for a global company with approximately 20,000 employees using Alight Worklife, noted, “Alight has helped us streamline and make our day-to-day administrative processes much more efficient. It was a worthwhile investment, and Alight has been very flexible."
Key findings from the Forrester TEI study include:
- 112% Return on Investment (ROI): The study found that Alight Worklife delivered a significant return on investment for this global company, effectively optimizing benefits.
- $2 million annual health cost savings: Alight helped the company’s employees resolve claim issues, find in-network doctors, avoid high-cost procedures and more, resulting in time and cost savings.
- 25% productivity gains: Alight’s Benefits Experts enhanced the efficiency of benefits administration, enabling the client’s teams to redirect resources to more valuable work supporting the employee experience.
- $4.8 million Net Present Value (NPV): Forrester’s evaluation found that Alight Worklife presented this client with an NPV of $4.8 million over three years, highlighting a compelling investment opportunity for other companies considering working with Alight to manage their employee benefits.
To learn about Forrester’s Total Economic Impact study and discover how Alight Worklife is transforming the benefits experience download the full study.
About Alight Solutions
Alight is a leading cloud-based human capital technology and services provider for many of the world’s largest organizations and over 35 million people and dependents. Through the administration of employee benefits, Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. Our Alight Worklife® platform empowers employers to gain a deeper understanding of their workforce and engage them throughout life’s most important moments with personalized benefits management and data-driven insights, leading to increased employee wellbeing, engagement and productivity. Learn more about the Alight Benefits Advantage™ at alight.com.
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