CVS Health Corp at Credit Suisse Healthcare Conference (Virtual) Transcript

Nov 10, 2021

Nov 10, 2021 / 01:00PM GMT
Albert J. William Rice - CrÃ©dit Suisse AG - Research Division - Research Analyst

Hi, everyone. I'm A.J. Rice, the health care service analyst at Credit Suisse. We're very pleased to have up next presenting, CVS. We have Shawn Guertin, Chief Financial Officer; and Susie Lisa, Senior Vice President of Investor Relations. Thank you guys for participating once again in our conference.

Questions and Answers:

Albert J. William Rice - CrÃ©dit Suisse AG - Research Division - Research Analyst

Shawn, you joined CVS earlier this year with a few months under your belt now. What have been your major learnings? So sort of open with a pretty high-level question, what have been some positive surprises? What have been the challenges that you're seeing?

Shawn Michael Guertin - CVS Health Corporation - Executive VP & CFO

Yes. No. Thanks, A.J., and good morning, everyone. Overall, I would say I haven't really been surprised by anything. I would say on the -- I would say on

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