M&G PLC Annual Shareholders Meeting Transcript
Welcome. It has been an extraordinary year for all of us. I'm sure we've all been deeply shocked by the economic hardship, illness, isolation and loss that the pandemic has created. I hope that you have all stayed well and safe. That said, we should not lose sight of some unexpected benefits as well. We have a new, more flexible approach to working, a hybrid of working from home and being in the office, as an ability to deliver a more agile response for customers, clients and colleagues, whatever the world in 2021 and beyond may bring.
At M&G, our priority this year has been to support our clients and customers to the best of our abilities and to help our colleagues cope with the exceptional circumstances we found ourselves in since last spring. I am very proud of what our people have delivered this year, and I know John will want to say more about that shortly. But on behalf of the Board, I would like to say a very big thank you to all our colleagues for their continuing commitment and hard work. This hasn't been an easy year
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