FLAGSTAR BANK APPOINTS SENIOR LEADERS TO ELEVATE TECHNOLOGY INNOVATION AND RISK OVERSIGHT

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Oct 29, 2024

PR Newswire

  • Christopher Higgins named Chief Information Officer, solidifies executive management buildout
  • Rich Martin named Head of Credit Review, bolsters risk management oversight
  • Each brings, respectively, nearly 30 years and 40 years of executive experience in major financial institutions.

HICKSVILLE, N.Y., Oct. 29, 2024 /PRNewswire/ -- Flagstar Bank, N.A., (the "Bank") a subsidiary of Flagstar Financial, Inc. (NYSE: FLG) (the "Company") today announced the appointment of two senior leaders to its technology and risk teams, effective immediately. These strategic additions will enhance oversight of technology and credit processes, ensuring alignment with industry and regulatory standards while driving innovation that improves both internal operations and client experiences.

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Joseph Otting, Chairman, President, and CEO, commented on the new appointments, "We are excited to welcome these accomplished leaders to Flagstar Bank. Respectively, their commitment to innovation and excellence in credit oversight and technology will play a crucial role in enhancing our offerings and how we operate. Together, we will navigate the challenges ahead and continue to cultivate a collaborative environment that accelerates our progress toward achieving our ambitious goals, particularly in how we use technology to augment and enhance the client experience."

  • Christopher Higgins, SEVP, Chief Information Officer: Christopher brings nearly 40 years of executive leadership experience in banking to Flagstar. His expertise includes transformations, acquisitions, and developing technology and data solutions that enhance both customer and employee experiences. Most recently, Christopher served at U.S. Bank where he led 13 post-merger systems conversions, integrating 1.2 million customers and 57 systems. Previously at MUFG Americas, he served as Chief Operations and Information Officer, enhancing operations, technology, and risk management. Christopher also held key roles at Bank of America, and Shawmut National Bank. A U.S. Army veteran, he was commissioned as a Quartermaster Officer, earned Airborne qualification, and received two Army Commendation Medals and one Meritorious Service Medal. Additionally, he holds Six Sigma Lean and Black Belt certifications. He will report to Chairman, President, and CEO, Joseph Otting.
  • Rich Martin, Head of Credit Review: Rich brings nearly 30 years of executive leadership and credit review experience to Flagstar, with a strong foundation in credit risk management. His expertise includes leading large credit risk review teams with international mandates and reporting directly to board committees. He also has experience in Big Four consulting for global banks and has worked in commercial lending across corporate, middle market, and small business sectors. Most recently, Rich served as Executive Director of Credit Review at First Citizens Bank, where he led a team of over 50, overseeing $220 billion in commercial, specialty, private client, and consumer credit exposure. He also played a key role in integrating the credit review departments of Silicon Valley Bank and First Citizens into a unified function. Rich's extensive background includes leadership roles such as Managing Director at MUFG Union Bank, N.A., Executive Director at EY, and Vice President at Bank of America. He will report to Chief Risk Officer, George Buchanan and the Risk Assessment Committee of Flagstar Financial, Inc.'s Board.

About Flagstar Financial, Inc.

Flagstar Financial, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The Company is headquartered in Hicksville, New York. At September 30, 2024, the Company had $114.4 billion of assets, $73.0 billion of loans, deposits of $83.0 billion, and total stockholders' equity of $8.6 billion.

Flagstar Bank, N.A. operates over 400 branches, including a significant presence in the Northeast and Midwest and locations in high growth markets in the Southeast and West Coast. In addition, the Bank has approximately 90 private banking teams located in over 10 cities in the metropolitan New York City region and on the West Coast, which serve the needs of high-net worth individuals and their businesses.

Cautionary Statements Regarding Forward-Looking Statements

This release may include forward‐looking statements by the Company and our authorized officers pertaining to such matters as our goals, beliefs, intentions, and expectations regarding (a) revenues, earnings, loan production, asset quality, liquidity position, capital levels, risk analysis, divestitures, acquisitions, and other material transactions, among other matters; (b) the future costs and benefits of the actions we may take; (c) our assessments of credit risk and probable losses on loans and associated allowances and reserves; (d) our assessments of interest rate and other market risks; (e) our ability to execute on our strategic plan, including the sufficiency of our internal resources, procedures and systems; (f) our ability to attract, incentivize, and retain key personnel and the roles of key personnel; (g) our ability to achieve our financial and other strategic goals, including those related to our merger with Flagstar Bancorp, Inc., which was completed on December 1, 2022, our acquisition of substantial portions of the former Signature Bank through an FDIC-assisted transaction, and our ability to fully and timely implement the risk management programs institutions greater than $100 billion in assets must maintain; (h) the effect on our capital ratios of the approval of certain proposals approved by our shareholders during our 2024 annual meeting of shareholders; (i) the conversion or exchange of shares of the Company's preferred stock; (j) the payment of dividends on shares of the Company's capital stock, including adjustments to the amount of dividends payable on shares of the Company's preferred stock; (k) the availability of equity and dilution of existing equity holders associated with amendments to the 2020 Omnibus Incentive Plan; (l) the effects of the reverse stock split; and (m) transactions relating to the sale of our mortgage business and mortgage warehouse business.

Forward‐looking statements are typically identified by such words as "believe," "expect," "anticipate," "intend," "outlook," "estimate," "forecast," "project," "should," "confident," and other similar words and expressions, and are subject to numerous assumptions, risks, and uncertainties, which change over time. Additionally, forward‐looking statements speak only as of the date they are made; the Company does not assume any duty, and does not undertake, to update our forward‐looking statements. Furthermore, because forward‐looking statements are subject to assumptions and uncertainties, actual results or future events could differ, possibly materially, from those anticipated in our statements, and our future performance could differ materially from our historical results.

Our forward‐looking statements are subject to, among others, the following principal risks and uncertainties: general economic conditions and trends, either nationally or locally; conditions in the securities, credit and financial markets; changes in interest rates; changes in deposit flows, and in the demand for deposit, loan, and investment products and other financial services; changes in real estate values; changes in the quality or composition of our loan or investment portfolios, including associated allowances and reserves; changes in future allowance for credit losses, including changes required under relevant accounting and regulatory requirements; the ability to pay future dividends; changes in our capital management and balance sheet strategies and our ability to successfully implement such strategies; recent turnover in our Board of Directors and our executive management team; changes in our strategic plan, including changes in our internal resources, procedures and systems, and our ability to successfully implement such plan; changes in competitive pressures among financial institutions or from non‐financial institutions; changes in legislation, regulations, and policies; the imposition of restrictions on our operations by bank regulators; the outcome of pending or threatened litigation, or of investigations or any other matters before regulatory agencies, whether currently existing or commencing in the future; the success of our blockchain and fintech activities, investments and strategic partnerships; the restructuring of our mortgage business; our ability to recognize anticipated expense reductions and enhanced efficiencies with respect to our recently announced strategic workforce reduction; the impact of failures or disruptions in or breaches of the Company's operational or security systems, data or infrastructure, or those of third parties, including as a result of cyberattacks or campaigns; the impact of natural disasters, extreme weather events, military conflict (including the Russia/Ukraine conflict, the conflict in Israel and surrounding areas, the possible expansion of such conflicts and potential geopolitical consequences), terrorism or other geopolitical events; and a variety of other matters which, by their nature, are subject to significant uncertainties and/or are beyond our control. Our forward-looking statements are also subject to the following principal risks and uncertainties with respect to our merger with Flagstar Bancorp, which was completed on December 1, 2022, and our acquisition of substantial portions of the former Signature Bank through an FDIC-assisted transaction: the possibility that the anticipated benefits of the transactions will not be realized when expected or at all; the possibility of increased legal and compliance costs, including with respect to any litigation or regulatory actions related to the business practices of acquired companies or the combined business; diversion of management's attention from ongoing business operations and opportunities; the possibility that the Company may be unable to achieve expected synergies and operating efficiencies in or as a result of the transactions within the expected timeframes or at all; and revenues following the transactions may be lower than expected. Additionally, there can be no assurance that the Community Benefits Agreement entered into with NCRC, which was contingent upon the closing of the Company's merger with Flagstar Bancorp, Inc., will achieve the results or outcome originally expected or anticipated by us as a result of changes to our business strategy, performance of the U.S. economy, or changes to the laws and regulations affecting us, our customers, communities we serve, and the U.S. economy (including, but not limited to, tax laws and regulations).

More information regarding some of these factors is provided in the Risk Factors section of our Annual Report on Form 10‐K/A for the year ended December 31, 2023, Quarterly Report on Forms 10-Q for the quarters ended March 31, 2024 and June 30, 2024 and in other SEC reports we file. Our forward‐looking statements may also be subject to other risks and uncertainties, including those we may discuss in this news release, on our conference call, during investor presentations, or in our SEC filings, which are accessible on our website and at the SEC's website, www.sec.gov.

Investor Contact:
Salvatore J. DiMartino
(516) 683-4286

Media Contact:
Nicole Yelland
(248) 219-9234

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SOURCE Flagstar Financial, Inc.

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